Last Updated: January 15, 2026

Effective Date: January 15, 2026

1. Introduction

igc88 ("we", "us", "our", "Platform") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal data when you access and use our online gaming services at https://igc88.cam, including casino games, sports betting, live dealer tables, and lottery services (collectively, the "Services").

This Privacy Policy applies to all users ("you", "your", "User", "Player") who access igc88 services, whether as registered account holders or visitors to our website. By using our Services, you acknowledge that you have read, understood, and agree to the collection, use, and disclosure of your personal information as described in this Privacy Policy.

We process personal data in accordance with applicable international data protection laws and regulations. If you do not agree with the terms of this Privacy Policy, you must immediately discontinue use of our Services and refrain from creating an account on igc88.

2. Information We Collect

To provide our Services, process transactions, verify your identity, and comply with legal obligations, igc88 collects various categories of personal information. The specific data we collect depends on how you interact with our Platform.

2.1 Information You Provide Directly

When you register an account on igc88, we collect the following personal information:

  • Account Registration Data: Full legal name, date of birth, email address, phone number (Indonesian mobile number), residential address, and chosen username/password.
  • Identity Verification Documents (KYC): Government-issued identification such as Indonesian national identity card (KTP), passport, or driver's license; proof of address documents including utility bills or bank statements; and payment method verification documents.
  • Financial Information: Bank account details for Indonesian banks (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon), e-wallet account information (OVO, DANA, GoPay, ShopeePay, LinkAja), transaction history including deposits and withdrawals, and payment method preferences.
  • Communications: Customer support inquiries, chat transcripts, email correspondence, feedback surveys, and complaint submissions.

2.2 Information Collected Automatically

When you access and use igc88 services, we automatically collect certain technical and usage data:

  • Device Information: Device type (desktop, mobile, tablet), operating system, browser type and version, screen resolution, and device identifiers.
  • Connection Data: IP address, geographic location (country, city), internet service provider, connection timestamps, and session duration.
  • Usage Analytics: Pages visited, games played, bet history, betting patterns, click behavior, feature interactions, navigation paths, and time spent on pages.
  • Cookies and Tracking Technologies: Session cookies for authentication, preference cookies for language and currency settings, analytics cookies for performance monitoring, and functional cookies for enhanced user experience.

2.3 Information from Third Parties

In certain circumstances, we may receive information about you from third-party sources including payment processors (to verify bank account and e-wallet ownership), identity verification services (to confirm age and identity during KYC), fraud prevention agencies (to detect suspicious activity), and game providers (for gameplay data and outcomes).

Data Category Purpose Legal Basis Retention Period
Account Registration Data Account creation, authentication, customer support Contractual necessity Account lifetime + 5 years
KYC Documents Age verification, identity confirmation, AML compliance Legal obligation Account lifetime + 7 years
Financial Information Process deposits/withdrawals, fraud prevention Contractual necessity Account lifetime + 5 years
Usage Analytics Service improvement, personalization, security monitoring Legitimate interest 2 years
Communications Customer support, dispute resolution Contractual necessity 3 years

3. How We Use Your Information

igc88 uses your personal information for the following purposes:

  • Account Management: Creating and maintaining your account, authenticating your identity, processing login requests, and managing account preferences.
  • Transaction Processing: Processing deposits via Indonesian banks and e-wallets, executing withdrawal requests, maintaining transaction records, and reconciling accounts.
  • Identity Verification and Compliance: Verifying your age (21+ requirement), confirming identity and residency, complying with anti-money laundering (AML) regulations, and detecting and preventing fraud.
  • Service Delivery: Providing access to casino games, sports betting markets, live dealer tables, and togel (Indonesian lottery) draws; maintaining game history and bet records; calculating winnings and losses; and processing bonus claims.
  • Customer Support: Responding to inquiries, resolving disputes, providing technical assistance, and handling complaints.
  • Marketing and Communications: Sending promotional offers, bonus notifications, and platform updates (with your consent, where required).
  • Security and Fraud Prevention: Monitoring for unusual account activity, detecting collusion or match-fixing in sports betting, preventing multiple account creation, and protecting against payment fraud.
  • Platform Improvement: Analyzing user behavior to enhance user experience, optimizing game performance, and developing new features.
  • Legal Obligations: Complying with applicable laws, responding to legal requests, and enforcing our Terms and Conditions.

4. Legal Basis for Processing

igc88 processes your personal data based on the following legal grounds:

  • Contractual Necessity: Processing is necessary to perform our contract with you, including account creation, transaction processing, and service delivery.
  • Legal Obligation: Processing is required to comply with applicable laws such as age verification, KYC/AML requirements, and tax reporting.
  • Legitimate Interest: Processing is necessary for our legitimate business interests including fraud prevention, security monitoring, service improvement, and marketing (where consent is not required).
  • Consent: In cases where required by law, we obtain your explicit consent before processing certain categories of data, such as marketing communications.

5. How We Share Your Information

igc88 does not sell or rent your personal information to third parties. However, we may share your data with the following categories of recipients for the purposes described below:

5.1 Service Providers and Business Partners

  • Payment Processors: Indonesian banks (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon) and e-wallet providers (OVO, DANA, GoPay, ShopeePay, LinkAja) receive transaction data necessary to process deposits and withdrawals.
  • Game Providers: Third-party software providers (Pragmatic Play, Evolution Gaming, Microgaming, NetEnt) receive player session data to deliver games and maintain records.
  • Identity Verification Services: Third-party KYC verification providers receive identity documents to confirm age, identity, and address.
  • Customer Support Platforms: Third-party live chat and ticketing systems may process communication data to assist with support inquiries.
  • Analytics Providers: Analytics services receive anonymized usage data to help us understand platform performance and user behavior.

5.2 Legal and Regulatory Authorities

We may disclose your personal information to government authorities, regulatory bodies, or law enforcement agencies if required by law, legal process, or to protect our legal rights, prevent fraud, or ensure platform security.

5.3 Business Transfers

In the event of a merger, acquisition, corporate restructuring, or sale of assets, your personal information may be transferred to the acquiring entity, subject to the same privacy protections outlined in this Privacy Policy.

Data Sharing Safeguards

All third-party service providers with whom we share your data are contractually obligated to maintain the same level of data protection and security as igc88. We conduct due diligence on all partners to ensure they meet our privacy and security standards.

6. Data Security Measures

igc88 implements industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction:

  • SSL Encryption: All data transmitted between your device and our servers is protected by 256-bit SSL (Secure Socket Layer) encryption, the same standard used by financial institutions.
  • Secure Data Storage: Personal data is stored on secure servers protected by firewalls, intrusion detection systems, and access controls.
  • Access Controls: Only authorized personnel with legitimate business needs have access to personal data, subject to strict confidentiality obligations.
  • Regular Security Audits: We conduct regular security assessments, vulnerability scans, and penetration testing to identify and address potential security risks.
  • Password Protection: User passwords are hashed using strong cryptographic algorithms and are never stored in plain text.
  • Two-Factor Authentication: Optional two-factor authentication (2FA) is available to add an extra layer of account security.

While we implement robust security measures, no method of transmission over the internet or electronic storage is 100% secure. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

7. Data Retention

igc88 retains your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods vary by data category:

  • Account Data: Retained for the lifetime of your account plus five (5) years after account closure.
  • KYC Documents: Retained for the lifetime of your account plus seven (7) years to comply with anti-money laundering regulations.
  • Financial Records: Transaction history retained for five (5) years after the transaction date for accounting and tax purposes.
  • Communications: Customer support records retained for three (3) years.
  • Analytics Data: Anonymized usage data retained for two (2) years.

After the applicable retention period expires, personal data is securely deleted or anonymized in accordance with our data retention and destruction policies.

8. Your Privacy Rights

Subject to applicable law, you have the following rights regarding your personal information:

  • Right to Access: You may request a copy of the personal information we hold about you.
  • Right to Rectification: You may request that we correct inaccurate or incomplete personal data.
  • Right to Erasure: You may request deletion of your personal data, subject to legal retention requirements.
  • Right to Restrict Processing: You may request that we limit the processing of your data in certain circumstances.
  • Right to Data Portability: You may request that we provide your data in a structured, machine-readable format.
  • Right to Object: You may object to processing based on legitimate interests or for marketing purposes.
  • Right to Withdraw Consent: Where processing is based on consent, you may withdraw consent at any time.

To exercise any of these rights, please contact our Data Protection Officer at [email protected] or through our customer support channels. We will respond to your request within 30 days.

9. Cookies and Tracking Technologies

igc88 uses cookies and similar tracking technologies to enhance your browsing experience, analyze platform performance, and deliver personalized content. Cookies are small text files stored on your device that allow us to recognize you when you return to our website.

Types of cookies we use:

  • Essential Cookies: Required for basic platform functionality including authentication, session management, and security features. These cannot be disabled.
  • Performance Cookies: Collect anonymized data about how visitors use our website to help us improve performance and user experience.
  • Functional Cookies: Remember your preferences such as language, currency, and game favorites.
  • Analytics Cookies: Help us understand user behavior, measure platform performance, and identify areas for improvement.

You can manage cookie preferences through your browser settings. However, disabling certain cookies may affect platform functionality and your ability to use some features. Most browsers accept cookies by default, but you can configure your browser to refuse cookies or alert you when cookies are being sent.

10. International Data Transfers

igc88 operates internationally and may transfer your personal data to servers and service providers located outside Indonesia. When we transfer data internationally, we ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable data protection laws.

These safeguards may include standard contractual clauses, adequacy decisions by relevant data protection authorities, or other legally recognized transfer mechanisms. By using our Services, you acknowledge and consent to the transfer of your data to countries outside Indonesia.

11. Children's Privacy

igc88 services are intended exclusively for adults aged 21 years or older. We do not knowingly collect, process, or solicit personal information from individuals under the age of 21. If we become aware that we have inadvertently collected personal data from a person under 21, we will immediately delete that information and close the associated account.

Parents or guardians who believe their child has provided personal information to igc88 should contact us immediately at [email protected].

12. Third-Party Websites and Services

Our Platform may contain links to third-party websites, services, or applications that are not operated or controlled by igc88. This Privacy Policy does not apply to third-party websites, and we are not responsible for the privacy practices of such sites. We encourage you to review the privacy policies of any third-party websites you visit.

13. Changes to This Privacy Policy

igc88 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or business operations. When we make material changes, we will notify you by email or through a prominent notice on our website. The "Last Updated" date at the top of this Privacy Policy indicates when it was last revised.

Your continued use of our Services after any changes to this Privacy Policy constitutes acceptance of the updated policy. We recommend reviewing this Privacy Policy periodically to stay informed about how we protect your information.

14. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:

  • Data Protection Officer Email: [email protected]
  • Customer Support Email: [email protected]
  • 24/7 Live Chat: Available through your account dashboard
  • WhatsApp Support: +62 812 3456 7890

We will respond to all privacy-related inquiries within 30 days of receipt. For urgent matters related to data security or suspected unauthorized access to your account, please contact us immediately through live chat or phone support.

Your Trust Matters

At igc88, we take your privacy seriously. This Privacy Policy reflects our commitment to transparency, data protection, and responsible data handling. By choosing igc88, you can be confident that your personal information is protected by industry-leading security measures and handled in accordance with international privacy standards.

Our Privacy Principles

Data Minimization

We collect only the personal information necessary to provide our services and comply with legal obligations. No excessive data collection.

Bank-Grade Encryption

256-bit SSL encryption protects all data transmission. Your financial information and personal data are secured using the same technology as major banks.

No Data Selling

We never sell, rent, or trade your personal information to third parties for marketing purposes. Your data belongs to you.

Transparency

Clear disclosure of what data we collect, why we collect it, and how we use it. No hidden data practices or unclear terms.

Your Rights Respected

You have the right to access, correct, delete, or port your data. We honor these rights promptly and without unnecessary barriers.

Legal Compliance

Full compliance with international data protection standards and Indonesian privacy regulations. Regular audits ensure ongoing compliance.

Questions About Your Privacy?

Our Data Protection Officer and support team are available 24/7 to answer any questions about how we protect and handle your personal information.